PAYMENT POLICY
Last updated: November 6, 2026
This Payment Policy explains payment methods, billing, transaction authorization, payment security, and refunds for purchases made through our online store at:
1. Accepted Payment Methods
Our online store accepts the payment methods displayed and available during checkout.
Available payment methods may vary depending on:
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Customer location;
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Currency;
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Device;
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Payment provider; and
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Checkout availability.
Customers can review available payment options before completing an order.
2. Payment Authorization
Payment must be successfully authorized before an order can be processed.
When an order is submitted, payment providers may perform authorization, fraud-prevention, and security checks.
If payment cannot be successfully authorized, the order may not be accepted or processed.
3. Pricing and Order Charges
The total amount payable for an order will be displayed during checkout before the customer confirms payment.
The checkout total may include:
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Product prices;
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Applicable discounts;
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Shipping charges;
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Taxes collected at checkout; and
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Other charges clearly disclosed before payment.
We do not intentionally add undisclosed store charges after an order has been accepted.
4. Currency and Conversion
The applicable transaction amount and currency will be displayed during checkout.
If a customer's bank, card issuer, or payment provider performs currency conversion, separate conversion fees or exchange-rate adjustments may apply.
Such charges are determined by the financial institution and are outside our control.
5. Payment Security
Payments are processed through payment services integrated with our e-commerce platform.
Customers should only submit payment information through the secure checkout available on our website.
We do not ask customers to send the following information by email:
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Complete payment card numbers;
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Card security codes; or
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Payment passwords.
6. Failed or Declined Payments
A payment may fail or be declined because of:
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Incorrect payment details;
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Insufficient funds;
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Card issuer restrictions;
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Security verification requirements;
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Fraud-prevention checks; or
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Technical issues with a payment provider.
If your payment is unsuccessful, you may try another available payment method or contact your financial institution.
7. Additional Payment Verification
For security and fraud-prevention purposes, certain orders may require additional verification.
We may contact customers using the information supplied during checkout where reasonably necessary to verify an order.
We will not request complete payment card credentials by email.
8. Refunds
Approved refunds will normally be issued to the original payment method unless otherwise required by applicable law.
Refund eligibility and procedures are explained in our Return & Refund Policy.
After a refund is issued, the receiving bank or payment provider may require additional time to post the funds.
9. Unauthorized Transactions
If you believe a transaction was unauthorized, please contact your bank or payment provider promptly.
You may also contact our customer service team with relevant order information so that we can review the transaction.
10. Contact Information
Website: https://therealmcsoys.com/
Email: hallo@therealmcsoys.com
Telephone: +1 (304) 756-6946
Business Address:
605 Lakehaven Ln
Loganville, GA 30052
United States