Privacy policy

PRIVACY POLICY

Last updated: November 6, 2026

This Privacy Policy explains how our online store may collect, use, share, store, and protect personal information when customers visit or make purchases through:

https://therealmcsoys.com/

We aim to handle customer information responsibly and transparently.

1. Information We Collect

Depending on how you interact with our website, we may collect:

  • Name;

  • Billing address;

  • Shipping address;

  • Email address;

  • Telephone number;

  • Order and purchase information;

  • Payment transaction information;

  • Device and browser information;

  • IP address;

  • Website usage information;

  • Cookie identifiers; and

  • Customer service communications.

Complete payment card information may be processed directly by authorized payment providers rather than stored directly by our store.

2. How We Use Personal Information

We may use personal information to:

  • Process and fulfill customer orders;

  • Process payments;

  • Arrange shipping and delivery;

  • Provide order confirmations and tracking information;

  • Handle returns, exchanges, and refunds;

  • Respond to customer enquiries;

  • Detect and prevent fraud;

  • Maintain website security;

  • Improve our website and services;

  • Comply with legal obligations; and

  • Send marketing communications where permitted.

3. Legal Basis for Processing

Where applicable privacy laws require a legal basis for processing personal information, we may rely on:

  • Performance of a contract;

  • Compliance with legal obligations;

  • Legitimate business interests where permitted;

  • Fraud prevention and security purposes; or

  • Customer consent where legally required.

4. Sharing Personal Information

We may share personal information with service providers where reasonably necessary to operate our online store.

These providers may include:

  • E-commerce platform providers;

  • Payment processors;

  • Shipping carriers;

  • Fulfillment providers;

  • Analytics services;

  • Customer support providers;

  • Fraud-prevention services;

  • Advertising providers; and

  • Professional advisers.

We may also disclose information when required by law or reasonably necessary to protect legal rights.

Our store may use Shopify e-commerce services. Information processed by Shopify or other integrated providers may also be subject to their applicable privacy notices and contractual arrangements.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to support:

  • Essential website functions;

  • Shopping cart operations;

  • Website security;

  • Customer preferences;

  • Website analytics;

  • Performance measurement; and

  • Advertising where enabled.

Customers may manage certain cookies through browser settings and available website privacy controls.

Where consent is legally required for non-essential tracking, appropriate consent will be requested.

6. Advertising and Analytics

We may use third-party analytics or advertising services to understand website activity and measure marketing performance.

These services may collect information through cookies or similar technologies.

Certain disclosures for targeted advertising may qualify as a sale or sharing under specific privacy laws.

Where applicable, customers may exercise available opt-out rights through website privacy controls or by contacting us.

7. International Data Processing

Our service providers may process or store personal information outside the customer's country or region of residence.

Where legally required, appropriate safeguards will be used for international transfers.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Complete transactions;

  • Maintain order records;

  • Provide customer support;

  • Process returns and refunds;

  • Meet accounting and tax requirements;

  • Prevent fraud;

  • Resolve disputes; and

  • Comply with applicable laws.

Retention periods may vary depending on the type and purpose of the information.

9. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, or disclosure.

However, no method of internet transmission or electronic storage is completely secure.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information;

  • Request correction of inaccurate information;

  • Request deletion;

  • Receive a copy of certain personal information;

  • Restrict or object to certain processing;

  • Withdraw consent where applicable;

  • Opt out of certain targeted advertising or data sharing; and

  • Exercise other rights provided by applicable privacy laws.

To submit a privacy request, contact:

hallo@therealmcsoys.com

We may need to verify your identity before processing certain requests.

11. Marketing Communications

Where permitted, we may send promotional communications about clothing, new collections, products, and special offers.

Customers may unsubscribe from promotional emails using the unsubscribe link included in the communication.

Necessary transactional communications, including order confirmations, payment notifications, and shipping updates, may still be sent.

12. Children's Privacy

Our website is not intended to knowingly collect personal information from children in violation of applicable laws.

If you believe that personal information from a child has been collected improperly, please contact us.

13. Third-Party Links

Our website may contain links to third-party websites or services.

These independent websites may have their own privacy policies and data practices.

We encourage customers to review those policies before providing personal information to third parties.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, business practices, or legal requirements.

The current version will be published on this page with the applicable last-updated date.

15. Contact Us

For privacy-related questions or requests:

Website: https://therealmcsoys.com/

Email: hallo@therealmcsoys.com

Telephone: +1 (304) 756-6946

Business Address:

605 Lakehaven Ln
Loganville, GA 30052
United States